Shipping policy
Effective Date: December 1, 2024
At The Faded Fox, we’re excited to offer free shipping on all orders, making your shopping experience even better. Please review our policy for details on processing times, delivery, and tracking.
Order Processing
•All orders are processed within 2-5 business days after payment is received.
•Custom or made-to-order items may require additional processing time, which will be noted on the product page.
•Orders placed on weekends or holidays will begin processing the next business day.
Free Shipping Details
•Free Standard Shipping: Available on all domestic orders within the United States.
•Delivery Time: Orders typically arrive within 5-10 business days from the shipping date.
Tracking Your Order
•Once your order ships, you will receive a confirmation email with a tracking number to monitor its progress.
•If you do not receive your tracking information within 5 business days of placing your order, please contact us at [Insert Contact Email].
International Shipping
•Free shipping is currently available only for domestic orders over $50.
Lost, Delayed, or Damaged Packages
•The Faded Fox is not responsible for packages lost or delayed due to carrier issues or incorrect shipping information provided by the customer.
•If your package is damaged during transit, please contact us within 7 days of delivery with photos of the damage so we can assist you.
Address Changes
•Please ensure your shipping address is accurate before completing your order.
•If you need to update your address after placing an order, contact us immediately at info@thefadedfox.com. We cannot guarantee changes can be made once processing has begun.
Questions or Concerns
If you have any questions about shipping or your order, please reach out to us:
Email: info@thefadedfox.com
Thank you for shopping with The Faded Fox! We’re thrilled to offer you free shipping and can’t wait for you to enjoy your new purchase.